Resolva

What can I help you with?

01 / BUSINESS IMPROVEMENT

Run your business better, with less effort.

Practical process improvement for businesses in Wellington and Kāpiti.

  • Find where the hours are going
  • Fix it with the people who do the work
  • Get ready for AI without automating a mess
Get your time back
02 / MEDIATION

Resolve a dispute.

Independent, impartial mediation in Wellington and Kāpiti or online where suitable.

  • Everyone gets a fair chance to be heard
  • You keep ownership of the decision
  • Clear fees, agreed in writing first
Start a conversation
Hi, I'm Jaylene

Two separate services, one aim: less weight to carry.

For owners, it's the weight of a business that only runs because you keep it running. For people in a dispute, it's the weight of a disagreement you carry day to day.

I've led teams, run operations and built the processes, so I know what sustainable work looks like. I'm also an associate member of AMINZ and a credentialled mediator. Resolva is where I bring both to people in Wellington and Kāpiti.

More about me
Services

Choose the one that fits.

They're completely separate services, each with its own process, pricing and contact details.

01 / BUSINESS IMPROVEMENT

You started a business to get your time back. Where did it go?

For businesses with up to 50 staff, where growth has outpaced the processes or the owner or a manager has become the bottleneck. I find where the hours are going, design better ways of working with your team and help put them in place.

Business improvement
02 / MEDIATION

Disputes are heavy to carry day to day.

Independent, impartial mediation gives everyone a fair chance to be heard and helps you work towards an agreement everyone can live with. Half day (up to 4 hours) $1,500 + GST, full day (up to 8 hours) $2,800 + GST, with a free initial conversation first.

Mediation
How I work

Whichever service you need.

01

Free first conversation

We talk it through first, so you know whether it's worth taking further before anything is agreed.

02

Agreed in writing

Scope, fees and how we'll work are confirmed in writing before we start.

03

People first

The people doing the work, or the people in the room, are part of the answer.

04

Clear on timing

I'll respond within one business day.

Questions

Common questions

Are the two services connected?
No. Business improvement and mediation are completely separate services, each with its own process, pricing and contact details. Choose the one that fits what you need.
Where do you work?
I'm based in Wellington and Kāpiti, and I work with businesses and people in dispute in the region.
Does the first conversation cost anything?
No. Both services start with a free initial conversation, so you can check whether it's the right fit before anything is agreed.
What's your background?
11+ years leading teams and improving operations in New Zealand banking, and I'm an associate member of AMINZ, credentialled mediator.
How quickly will you get back to me?
I'll respond within one business day.
Start with a conversation

What can I help you with?

Draft site for review. Forms are not connected yet. Yellow marks details still to confirm.